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Focus on placed on the whole persons and the sociological model of assessment. Significant class time will be devoted to ethical issues such as confidentiality and professional comportment. Substantial time will be devoted to uses of cultural diversity and gender-related issues. In this class, you will be expected to participate in role plays. RECOMMENDED TEXT Ivey, Allen E., and Mary Bradford. Ivey. 2003. Intentional Interviewing and Counseling: Facilitating Client Development in a Multicultural Society. 6th Edition. California: Brooks/Cole Company. COURSE OBJECTIVES Upon completion of the course the learner will be demonstrate an ability to: Understanding and begin to use a series of interviewing and attending skills, and other communications skills to join with clients, empower clients, and facilitate clients telling their stories. Differentiate between students’ agenda, values, and beliefs, and those of clients, and in so doing, show respect for the needs, values, beliefs, and expertise of clients. Describe and analyze the ways in which the values and ethics impact work with clients. Understand the importance of aspects of the client/worker relationship such as respect for diversity, collaboration, and confidentiality. LEARNING OUTCOMES Understand and apply ethical competence in structuring interviews; Understand and apply the four dimensions of attending behavior; Understand and apply interview questions in terms of the eight major issues around questions; Understand and apply the three observational skills; Understand and apply the three active listening skills; Understand and apply components of the reflection of feeling; Understand and apply the five stages/dimensions of the interview; Understand and apply the three skills of confrontation; Understand and apply different areas for focusing the interview; Understand and apply components in the reflection of meaning; Understand and apply the six influencing skills; Demonstrate an integrative approach to structuring interviews; Understand and apply a theory of interviewing. 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